SUPPORT

ORDER CANCELLATION POLICY

LAST UPDATED: MARCH 2026

NO CANCELLATIONS

Orders are processed quickly to ensure fast delivery. Because of this, orders cannot be canceled once they are placed.

REVIEW BEFORE CHECKOUT

Please review your order carefully — including size, color, and shipping address — before completing checkout. Once an order is confirmed, it enters our fulfillment pipeline immediately.

IF YOUR ORDER HAS SHIPPED

If your order has already shipped, it must go through the standard return process if eligible. Please refer to our Return Policy for full details.

ERRORS AT CHECKOUT

If you believe you made an error at checkout, contact us immediately at support@ntmrw.com. While we cannot guarantee cancellation, we will do our best to accommodate requests made within 1 hour of order placement.