RETURNS

WHAT IS YOUR RETURN POLICY?

We accept returns within 30 days of delivery. Items must be unworn, unwashed, and in original condition with tags attached. Sale items are final sale.

HOW DO I START A RETURN?

Email returns@ntmrw.com with your order number and reason for return. We'll send you a prepaid return label within 24 hours.

WHEN WILL I RECEIVE MY REFUND?

Once we receive and inspect your return, your refund will be processed within 5–7 business days to your original payment method.

CAN I EXCHANGE AN ITEM?

Yes. If you need a different size or color, note that in your return request and we'll hold the replacement until your return is received.